Managed Backup & Disaster Recovery Services

Ransomware, accidental deletion, or hardware failure - we ensure your business data is safe and recoverable in minutes, not days. From Microsoft 365 backup and Azure VM snapshots to ransomware recovery with immutable storage and cross-region disaster failover, our managed backup and disaster recovery services provide the total business continuity protection your company needs. Don't wait for a disaster to discover your backups don't work.

Total Business Continuity

Disaster Recovery Planning

It's not "if" a disaster happens, but "when." We design comprehensive disaster recovery plans tailored to your business, defining Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for every critical system. Using Azure Site Recovery, we configure automated failover to a secondary Azure region, ensuring your servers, databases, and applications come back online in minutes - not days - after a site-level disaster. We conduct regular DR drills to verify that failover works flawlessly and your team knows exactly what to do when disaster strikes.

Insider Threat Protection

Protect your critical business data from disgruntled or negligent employees. Even if someone maliciously deletes entire SharePoint libraries, purges mailboxes, or wipes OneDrive files before their departure, our immutable backup snapshots stored in write-once, read-many (WORM) storage allow us to rewind the clock and restore everything to any point in time. These backups cannot be modified, encrypted, or deleted by anyone - including compromised admin accounts - making them your ultimate safety net against insider threats and ransomware.

Microsoft 365 Backup

This is one of the most dangerous misconceptions in IT: Microsoft guarantees service uptime (their infrastructure stays online), but they explicitly do not back up your data. If an employee permanently deletes emails, files, or SharePoint libraries beyond the native retention window, that data is gone forever - Microsoft Support cannot recover it. We close this critical gap by providing dedicated, independent backups for your Exchange mailboxes, OneDrive files, SharePoint sites, and Teams data with configurable retention policies up to 7+ years. Granular restore lets you recover a single email, file, or entire account in minutes.

Data Sovereignty & Location

Know exactly where your backup data lives - this matters for GDPR compliance. We configure all backup storage in compliant, certified data centers within Germany and the European Union, ensuring your data never leaves the jurisdiction required by your regulators, clients, or insurance providers. All data is encrypted at rest (AES-256) and in transit (TLS 1.2+), with access controlled by strict role-based permissions and detailed audit logging for every recovery operation.

Backup & Recovery Services We Provide

Every layer of your data protected, from cloud to on-premise.

How Small Businesses Protect Their Data

Real recovery stories from businesses that were prepared for the worst.

Ransomware Recovery

A logistics company with 40 employees was hit by ransomware on a Friday evening that encrypted all their Windows file shares, SQL databases, and mapped network drives. The attackers demanded €80,000 in Bitcoin. Because we had configured immutable backup snapshots stored in write-once Azure storage, we restored their entire file server and databases to a clean state from backups taken just 4 hours before the attack. The company was fully operational by Saturday morning - no ransom paid, no data lost, no customer impact.

Result: Full recovery in 4 hours, zero ransom paid, zero data loss

Accidental Deletion Recovery

An employee at a design agency accidentally permanently deleted a critical SharePoint document library containing 3 years of client project files - over 15,000 documents including design assets, contracts, and deliverables. Microsoft's native retention had already expired for most items, and Microsoft Support confirmed the data was unrecoverable from their side. Our dedicated Microsoft 365 backup solution restored the entire library with complete version history and folder structure intact in under 30 minutes.

Result: SharePoint library with 15,000+ files restored in 30 minutes

Email Compliance Backup

A financial advisory firm was required by German regulatory authorities to retain all client email communications for a minimum of 7 years. Microsoft 365's native retention capabilities alone could not meet the full regulatory requirements for independent, tamper-proof archival. We configured automated daily M365 backups for all Exchange mailboxes with GDPR-compliant storage in certified German data centers, 7-year immutable retention, and granular search and restore capabilities for regulatory inquiries.

Result: 7-year compliant email archive active, regulatory requirements met

Server Room Flood

A water pipe burst overnight in a client's basement server room, destroying their on-premise file server, domain controller, and application server. The hardware was a total loss. Because we had previously configured Azure Site Recovery with automated replication of their critical VMs to an Azure data center, we initiated failover within minutes of receiving the alert. All systems - file shares, Active Directory, and their ERP application - were running from Azure before the first employees arrived Monday morning.

Result: All systems online in 15 minutes after catastrophic hardware loss

Departing Employee Data

A senior sales manager at a consulting firm resigned unexpectedly and their line manager urgently needed access to years of client correspondence, proposal documents, and CRM notes stored in the employee's Exchange mailbox and OneDrive. The employee had already been offboarded and their Microsoft 365 account deleted before the request came in. We restored the complete mailbox (4 years of email) and full OneDrive contents from our independent backup within one hour, preserving critical client relationships.

Result: Complete mailbox and OneDrive restored within 1 hour

Database Corruption Fix

A mid-sized e-commerce company ran a database migration script that contained a critical bug, corrupting their product catalog and customer order history in their Azure SQL database. Thousands of orders from the previous week were affected, and the application was down. Our automated SQL database backups with transaction log shipping allowed us to perform a precise point-in-time restore to exactly 5 minutes before the faulty script executed - recovering the complete database without losing a single customer order or transaction record.

Result: Zero data loss from database corruption, exact point-in-time recovery

What Our Backup Clients Say

Businesses that experienced data recovery firsthand and never looked back.

Ransomware hit us on a Friday night. By Saturday morning, IDE Solutions had restored our entire environment - file servers, databases, and email - from immutable backups. We didn't pay a single cent in ransom and lost zero files. Our previous IT provider never tested our backups - turns out they had been silently failing for months. IDE Solutions runs monthly recovery verification tests so we know our backups actually work when we need them.

Klaus D., Managing Director, Logistics Firm (40 users)

We assumed Microsoft backed up our Microsoft 365 data - that's what most business owners believe. When an employee permanently deleted critical SharePoint libraries and we called Microsoft Support, they told us the data was gone forever. IDE Solutions recovered everything from their independent M365 backup within hours. Now we have automated daily backups of all our mailboxes, OneDrive, SharePoint, and Teams data with 365-day retention. Lesson learned the hard way.

Anna G., Office Manager, Design Agency (18 users)

Their disaster recovery plan gave us real confidence during a server room flooding incident that destroyed all our on-premise hardware. Everything automatically failed over to Azure in under 15 minutes. Our warehouse staff and customer service team continued working without interruption - our customers never even noticed anything had happened. That level of business continuity used to be reserved for large enterprises.

Jens P., CTO, FinTech Startup (35 users)

The regular recovery tests that IDE Solutions performs every month gave our compliance auditors exactly the evidence they needed. We can demonstrate with documented proof that our data is not just backed up, but actually recoverable - with verified RTOs and RPOs for every critical system. That distinction between "having backups" and "proving recoverability" is what separates professional backup management from what most companies do.

Birgit L., Compliance Officer, Healthcare Company (45 users)

Why You Need Backup Experts

A backup is only as good as its ability to be restored - and most businesses never test their backups until a disaster forces them to. By then, it's often too late. Corrupted backup files, expired retention windows, and misconfigured backup jobs are disturbingly common. Our managed backup service eliminates this risk entirely. We continuously monitor every backup job 24/7, run automated integrity checks, and perform regular recovery simulations to guarantee that when you need your data - whether from a ransomware attack, accidental deletion, or hardware failure - it is 100% available, uncorrupted, and restorable within minutes.