Our Managed IT Services

Comprehensive managed IT services for small and medium-sized businesses in Germany, Austria, and Switzerland. We handle Microsoft 365 management, secure Azure cloud infrastructure, AI integration, GDPR compliance, backup and disaster recovery, and proactive 24/7 monitoring — so your team can focus on growing the business, not managing IT.

Our Services

• Managed Microsoft 365 Support - Migration, security hardening, administration, Teams, SharePoint, Intune, Defender, and license optimization for SMEs.
• Managed Azure Cloud Infrastructure - Design, deploy, monitor, and optimize your cloud environment with enterprise-grade SLAs and 24/7 proactive management.
• Cybersecurity & Cloud Protection - Zero Trust architecture, Microsoft Defender, SIEM monitoring, endpoint protection, and rapid incident response.
• Cloud FinOps & Cost Management - Eliminate wasted cloud spend, implement reserved instances, and optimize your Azure ROI with detailed cost analysis.
• AI & Automation Solutions - Microsoft Copilot deployment, Power Automate workflows, Azure OpenAI integrations, and AI governance for SMEs.
• Compliance & IT Governance - GDPR, NIS2, ISO 27001 alignment, Microsoft Purview, automated auditing, and data loss prevention policies.
• Managed Backup & Data Recovery - Immutable daily backups, tested disaster recovery plans, and Microsoft 365 backup for mailboxes, SharePoint, and Teams.
• IT Infrastructure & Network Support - On-site and remote management of servers, networking, WiFi, workstations, and hardware lifecycle.

Which Challenge Describes Your Business?

• Team wasting hours on IT admin and Microsoft 365 issues → Managed Microsoft 365
• Worried about phishing, ransomware, or a recent security incident → Cloud Security
• Cloud costs growing without visibility into where the money goes → Cloud FinOps
• Need to comply with GDPR or NIS2 without in-house expertise → Governance & Compliance
• No proper backup in place for business-critical data → Backup & Recovery
• Want to automate repetitive tasks and deploy Microsoft Copilot → AI Solutions

What Our Clients Say

"IDE Solutions handles everything from our Microsoft 365 licences to our Azure cloud security. Having one partner who understands all layers of our IT — and responds within an hour — is worth every euro." — Andreas M., Managing Director, Accounting Firm

"After our cloud costs tripled, IDE Solutions ran a FinOps audit and cut our Azure bill by 38% in the first month. They used the savings to fund proper backup and compliance — IT that actually pays for itself." — Claudia B., COO, Logistics Company

"We needed to pass a GDPR audit and modernise our infrastructure simultaneously. IDE Solutions built a Microsoft 365 environment with Intune, Defender, and automated compliance policies. We passed the audit on the first try." — Stefan K., IT Lead, Construction Firm

Our IT Onboarding Process

1. IT Audit - We assess your current infrastructure, security posture, and vulnerabilities
2. Strategy Proposal - We design a tailored IT strategy aligned with your business goals and compliance requirements
3. Secure Migration - We implement solutions with zero downtime, full data integrity, and no disruption to your team
4. Ongoing Support - We provide proactive 24/7 monitoring, regular reviews, and a helpdesk that responds in under one hour